Shipping policy
Shipping Policy for dorres.co
Welcome to DORRES! This Shipping Policy outlines the terms and conditions for purchasing products through our online store at dorres.co. By placing an order, you agree to the following guidelines. Please read them carefully to ensure a smooth shopping experience.
SECTION 1 - SHIPPING RATES AND DELIVERY ESTIMATES
Shipping charges for your order will be displayed during checkout. These rates and delivery estimates are based on carrier services and may be adjusted over time. Note that customs and regulatory delays are beyond our control and may affect delivery timelines.
SECTION 2 - ORDER PROCESSING TIMES
We process all orders within 1–3 business days. Please note that orders may not be shipped or delivered on weekends or public holidays. During periods of high demand, processing times may be slightly extended. If significant delays occur, we will notify you via email or phone. Allow additional time for your order to arrive based on the shipping method chosen.
SECTION 3 - SHIPPING DESTINATIONS
DORRES ships to locations within the U.S., U.S. Territories, and internationally. Shipping availability and rates vary depending on your destination and the carrier’s options.
SECTION 4 - ORDER CONFIRMATION AND TRACKING
After your order ships, you will receive a confirmation email with tracking information. Tracking numbers typically become active within 24 hours of shipment. Use the tracking link to stay updated on your package’s progress.
SECTION 5 - TAXES, DUTIES, AND CUSTOMS FEES
DORRES is not responsible for any customs duties, taxes, or other fees incurred after shipping. These charges are the customer’s responsibility and vary by destination country. Please contact your local customs office for more information.
SECTION 6 - DAMAGED OR LOST SHIPMENTS
DORRES takes care to ensure safe delivery of your order. However, we cannot be held liable for items damaged or lost during transit. If your package arrives damaged, please file a claim with the carrier. Retain all packaging and damaged items to support your claim.
SECTION 7 - RETURNS AND REFUNDS
For details on returning items, refer to our [Return & Refund Policy]. This policy explains the steps and conditions for requesting a return or refund.
SECTION 8 - GET IN TOUCH
Have questions about our Shipping Policy? Reach out to us at dorresinfo@gmail.com or via Live Chat on our website (dorres.co). We are committed to providing a transparent and enjoyable shopping experience.
SECTION 9 - POLICY CHANGES
DORRES reserves the right to update this Shipping Policy at any time. The latest version will always be available on our website. Continued use of our services indicates your acceptance of these updates.
Thank you for choosing DORRES. We appreciate your support and look forward to serving you!
